Had to replace the tires on the old truck today, so went to the tire store and the old guy was gone. No surprise, but the new man worked his butt off trying to get me to spend more than I wanted! Bad move, ok maybe I need some work done but not all that stuff. He rolled one of the worn tires out, yes the one with the side worn bad and said it was a result of the need for this thing and that thing. So I let him talk and just said that's a battle for another day. The wear was due to the fact I take the turn a little too fast and don't rotate them tire very other week.
All salespeople today are taught right out of sales school to up-sell the bejesus out of every customer. Like this may be the only time they every come in! Be real, if you want a one timer act that way, if you like steady customers try not picking their pockets clean when they do come in. So the end result is one set of new tires, balanced, mounted and a wheel alignment. An old adage "find out what the customer wants and give it to them", doesn't mean give them the "business" when they come in. Have a nice day!
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